When will Grimoire Groves be released?
Of course, this is a question we get very often. At the moment, we can’t give you a specific date yet. But we will let you know as soon as we know more!
Last updated: August 03, 2023 02:35
What platforms will Grimoire Groves be released on?
Grimoire Groves will be released on PC, XBOX and Nintendo Switch. More platforms might follow in the future!
Last updated: August 03, 2023 02:40
I missed the Kickstarter campaign, is there still a way to get the rewards?
We created a preorder store where you can preorder some of the items we had in the Kickstarter campaign, such as the physical Nintendo Switch versions or the Castarock plushie. Kickstarter exclusive items will stay exclusive to the Kickstarter however.
Last updated: August 03, 2023 02:46
My Kickstarter pledge grants me access to the beta, but I got a game copy for the Nintendo Switch (or I'm planning to get one via add-on/preorder store). Will I be able to play the beta?
Regardless of if you got a PC or Nintendo Switch key, you will get access to the beta if your backer tier includes beta access. The beta will be on PC only however. That means if you got a Nintendo Switch key and beta access, you will get to participate in the beta on PC and then get the full game on the Nintendo Switch on release!
Last updated: August 14, 2023 02:54
Is there a sizing chart for the T-shirts?
XS: 68.6 cm length, 78.7 - 86.4 cm chest. S: 71 cm length, 86.4 - 94 cm. M: 73.7 cm length, 96.5 - 104 cm. L: 76.2 cm length, 106.7 - 114.3 cm. XL: 78.7 cm length, 116.8 - 124.5 cm. 2XL: 81.3 cm length, 127 - 134.6 cm. 3XL: 83.8 cm length, 137.2 - 144.8 cm. 4XL: 86.4 cm length, 147.3 - 155 cm. Product measurements may vary by up to 5 cm.
Last updated: August 14, 2023 04:02
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.